As told previously in Based on Truth, Brad Mayne, CEO of Center Operating Company, found it challenging to negotiate the ins and outs of building and running American Airlines Center for the Dallas Mavericks and Dallas Stars. Answering to two team owner groups, one hockey and one basketball, can make every decision an exercise in […]
Vignettes
ON OPERATING A NON-EXISTENT COMPANY TO RUN AN UNBUILT ARENA
Only a few venue managers have been challenged to operate a company that doesn’t exist for a building that hasn’t been built. When Brad Mayne arrived in Dallas to create a company to build a new $412-million arena for hockey’s Stars and basketball’s Mavericks, a strong business acumen and an appreciation of good lawyers that […]
FRED’S MONEY-BACK GUARANTEE BOOMERANG
In the mid-80s, Fred Maglione and his partners at Globe Information Systems were experimenting with new systems all the time. The consummate salesman, Fred took the bold step of going to market with an unproven system, but always with the full intention of making good on any missteps. The Select-A-Seat ticketing system was very successful, […]
SMG FIRST GREW GIRTH DECADES AGO
PHOTO CAPTION: First row, from left: Larry Rubin, Ron Holliday, Sims Hinds, Stan Riley, Tony Tavares, Aaron Siegel, Don Webb, Mich Sauers and Rich Rumer; Second row, from left: Bill Curl, Rich Krezwick, George Mattson, Dick Schaff, Bob Johnson, Alice Marini, Roger Dixon, Pat Lynch, Gerry Baron, Joel Ralph and Tim Murphy; Third row, from […]
WHEN HISTORY KILLS A BOOKING, BITE THE “BULLET”
The cake presented to Bob Seger & the Silver Bullet Band upon their return to Ft. Wayne, Ind., 40 years later. (Photo Credit: Allen County Memorial Coliseum). Sometimes, you inherit problems, but that doesn’t keep a good manager down. Through networking, relationships, persistence and a well-timed apology, you can overcome any obstacle. Randy Brown, manager […]
Barbara Hubbard: The Early Years
We are working on a life story of Barbara (Mother) Hubbard, which includes the early years. I got together with Barbara and Claire Rothman during Pollstar Live to discuss the book. Here is a Barbara you probably didn’t know – back in Benton, Ark., where she was homecoming queen and a cheerleader – to her […]
WHEN BURLESQUE INTERSECTS WITH ROCK ‘N’ ROLL, HAVE AN EARL IN WAITING
A wise and wily chairman of the board with impeccable community relations is critical to a venue manager’s success in running an arena. From booking the show to hosting the show to the afterglow, the chairman of the board can make life so much better. None know this better than Kim Bedier, who was blessed […]
Based on Truth
Based on Truth presents a series of vignettes about behind-the-scenes decision-making and emergency response that happen in the daily lives of venue managers around the world and over the years. Linda Deckard and Jessica Boudevin, who spearhead the interviewing and writing of this blog, are experienced reporters in the realm of live entertainment and sports […]