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LUUKKO ON HOW A $110,000 ‘FAILURE’ BECAME A MULTI-MILLION-DOLLAR BOOM

July 8, 2020July 8, 2020 admin 1 Comment Bookings, Vignettes

Remember when finding something to do at a sports arena in the summer months required creativity and ingenuity? In 1993, when Peter Luukko was president of the Spectrum in Philadelphia, the staff was looking for something to do in those in-between months. Hockey, basketball, and college games were over. “We decided to do a rib […]

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BOULDER CRUSHES RED ROCKS; GARY LANE TO THE RESCUE

June 10, 2020June 10, 2020 admin 1 Comment Operations, Vignettes

The headline about the time an 80,000-ton boulder crushed part of Red Rocks Amphitheater in Morrison, Colo., was never written. Gary Lane, who managed Denver’s eight sports and entertainment venues at the time, kept it quiet, an amazing feat that would not have been possible today. Red Rocks was a gem among the venues he […]

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ALLEN JOHNSON ON SURVIVING THE NATIONAL SHAME OF THE ‘MUD BOWL’

May 20, 2020May 20, 2020 admin Operations, Vignettes

Mother Nature and the media walloped Allen Johnson Jan. 1, 2010 when Citrus Bowl stadium hosted what became known as the “Mud Bowl.” The executive director of Orlando Venues learned a lot that year about covering all your bases and making sure everyone is doing their job. In December 2009 the Citrus Bowl [now Camping […]

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WHAT JERRY LEWIS AND SIEGFRIED & ROY TAUGHT RIP RIPPETOE

April 29, 2020April 29, 2020 admin Operations, Vignettes

Thirty-one years later this September, Rip Rippetoe still conjures up lessons learned from Jerry Lewis and Siegfried and Roy during his Las Vegas days. Those memories reinforce his philosophies that we’re all in this together and how you show up makes a difference. In 1989, Jerry Lewis’ MDA Labor Day Telethon moved out of casinos […]

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SALVAGING THE SHOW WHEN THE HEADLINER CANCELS DAY OF

April 22, 2020April 22, 2020 admin Bookings, Vignettes

Remember the day you had options when the headliner couldn’t perform? There were ways to save the day for the entrepreneurial risktakers in the concert business. Experience helped tip the scale. Mike McGee had an experience in Lakeland, Florida, in October 1975, that turned out quite differently than originally planned. It was the first time […]

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HOW THE HEAD USHER BEAT UP ROBYN WILLIAMS

April 15, 2020April 15, 2020 admin 1 Comment Concessions, Vignettes

Robyn Williams had returned from a performing arts industry conference full of ideas. The late, great Rodney Smith had done the unthinkable by allowing water into his theater. “I remember him sending me all the hate mail he was getting from symphony musicians and stuff. We thought that was so bold and brave,” Williams recalled. […]

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BRAD GESSNER ON MOVING OUT OF YOUR COMFORT ZONE

April 7, 2020April 7, 2020 admin Careers, Negotiations, Vignettes

Speaking with Brad Gessner revealed a few key lessons:  Don’t be afraid to tackle new projects. Don’t be adverse to moving. Have a supportive spouse. While some of those may be more easily attainable than others, there are definite actionable takeaways for all from his story.  Gessner has been quick to identify as “a San […]

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A CLASSIC ‘THE DEVIL’S IN THE DETAILS’ GRAND OPENING

March 31, 2020March 31, 2020 admin Bookings, Vignettes

Jay Roberts was super excited he had booked Lady Gaga to open Consol Energy Center in Pittsburgh in 2010. David Morehouse, president of the Pittsburgh Penguins hockey team, had charged him with finding someone somewhat on brand and big-time to open the new arena, which was replacing the classic Mellon Arena, the oldest National Hockey […]

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TOM CANTONE BELIEVES ‘THERE’S ALWAYS A WAY’

March 24, 2020March 24, 2020 admin Marketing, Vignettes

When someone says ‘no’ or ‘it can’t be done’ or you have a thought or idea that doesn’t get to first base or you have a dilemma when you do get to first base, remember: There’s always a way. Tom Cantone, now president of Mohegan Gaming & Entertainment, Uncasville, Conn., has spent his career turning […]

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HOW HARIG LEARNED TICKETING IS A PROFESSION

March 13, 2020March 12, 2020 admin 1 Comment Careers, Ticketing, Vignettes

John Harig always knew he wanted to be in the music business, but he didn’t know there were so many career options outside the artist’s entourage. He did know it’s a relationship business. He started out managing a showcase club, Bogart’s in Cincinnati, way back in 1981. “I hadn’t really settled,” he remembers. “I quickly […]

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