When some Eastern European promoter poured beer on the ticket stubs so they could not be accurately weighed, Stuart Ross found a workaround. Concert production pro Ross didn’t know the scope of his problem when he found a solution. He discovered a scale that could weigh/count the hard tickets sold for Lollapalooza general admission at […]
John Harig always knew he wanted to be in the music business, but he didn’t know there were so many career options outside the artist’s entourage. He did know it’s a relationship business. He started out managing a showcase club, Bogart’s in Cincinnati, way back in 1981. “I hadn’t really settled,” he remembers. “I quickly […]
Once Bill Powell and the Feld organization had contracted to play a non-existent building in Buenos Aires just seven months out, it was time to think beyond the building to the marketing, ticket selling and promotion of the event. Powell had booked Walt Disney’s World on Ice (as it was known at the time) in […]
The man on the phone wanted to talk to the “boy with the tie” about his ticket issue. No solution offered by the ticketing professional was good enough. The man wanted the decision-maker who could grant his request. That’s when Maureen Andersen realized it’s not about who sits in the chair, but how you behave […]
In the mid-80s, Fred Maglione and his partners at Globe Information Systems were experimenting with new systems all the time. The consummate salesman, Fred took the bold step of going to market with an unproven system, but always with the full intention of making good on any missteps. The Select-A-Seat ticketing system was very successful, […]